We’re proud to offer a powerful yet still reasonably priced media monitoring platform, and the fair pricing model is one reason we are fortunate to serve a number of solo…
As mentioned in the post about the launch of CustomScoop’s new user interface, one of the new features is the ability to sort, manage, and arrange content for either one-time…
The team at CustomScoop has been hard at work during the past few months, and we’re thrilled to announce some exciting changes to the CustomScoop product line. The first thing users will notice is our new user interface. From a collapsible left side bar, which makes your results easier to see and review, to new page headers and new help files, our look is fresh, clean, and easier to navigate. But looks aren’t everything, now are they? So we have also improved core features of the system.
Every year, CustomScoop surveys its clients, to see what we’re doing right and where we can improve. We’ve recently sent out our annual survey, and the results thus far have…
I’ve written before about how our internal team of analysts uses CustomScoop’s ClipIQ service, so I thought I’d take this opportunity to explain a bit more about what the team…
One of the most useful features in ClipIQ that our Professional Services analysts use is the custom tagging feature. Pairing this with Clip Reports allows us to create engaging charts,…
CustomScoop’s Professional Services Group–our in-house team of analysts–reviews thousands of clips a week for clients. Although each client is different, one task that has to be tackled daily is to review clips and produce reports for clients, using CustomScoop’s ClipIQ service. The team of analysts uses the Team edition, our most robust version of ClipIQ.
Sometimes, the need to monitor from a reputation management perspective hits really close to home. We recommend clients use our service to closely monitor their mentions online to alert them…
As the leaves continue to dazzle us here in New England with their vibrant colors, our Dev Team has added some great new enhancements to our Analytic Charts within our…